Last Updated: August 24, 2026
ARTUS Motion Systems (“ARTUS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect, how we use it, and the choices you may have when you visit our website, contact us, or submit information through our online forms and advertising platforms.
1. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, submit an inquiry, request product information or a quotation, or communicate with us through our website, email, WhatsApp, Facebook, Instagram, or other channels.
This information may include:
- Full name
- Email address
- Phone number
- Company name
- Job title
- Country or region
- Product interests
- Application or project requirements
- Technical requirements
- Other information you choose to provide
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, referring pages, and website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests
- Recommend suitable ARTUS products and solutions
- Provide quotations, specifications, technical information, and product documentation
- Communicate about projects, purchasing requirements, and technical requirements
- Provide customer service and technical support
- Improve our website, products, services, and customer experience
- Measure the effectiveness of our website and marketing activities
- Conduct sales and marketing communications where permitted by applicable law
- Comply with applicable legal and regulatory requirements
3. Facebook and Instagram Lead Forms
We may use advertising and lead-generation services provided by Meta Platforms, including Facebook and Instagram Lead Ads.
When you submit a lead form through Facebook or Instagram, information you choose to provide may be made available to ARTUS Motion Systems through Meta’s advertising platform.
We may use this information to understand your product or application requirements, respond to your inquiry, recommend suitable products or solutions, provide technical information or quotations, and communicate with you regarding relevant ARTUS products and services.
Your use of Facebook, Instagram, and other Meta services is also subject to Meta’s own terms and privacy policies.
4. Cookies and Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use our website, measure website performance, and support analytics and advertising activities.
Some cookies or similar technologies may be provided by third-party service providers.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. How We Share Your Information
We do not sell your personal information.
We may share personal information with trusted service providers when reasonably necessary to operate our website, manage customer inquiries, provide communications, analyze website performance, support advertising activities, or provide other business services.
We may also disclose personal information where required by applicable law, regulation, legal process, or governmental request.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, providing products or services, and complying with applicable legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
7. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information.
You may also have the right to object to or restrict certain processing activities or withdraw consent where processing is based on consent.
To submit a privacy-related request, please contact us using the information provided below.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
10. International Data Transfers
As an international B2B supplier, we may communicate with customers, partners, and service providers located in different countries or regions.
Where personal information is transferred internationally, we take reasonable steps to handle such information in accordance with applicable data protection requirements.
11. Children’s Privacy
Our website, products, and services are intended for business and professional users and are not directed to children.
We do not knowingly collect personal information from children through our website or business inquiry forms.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, or applicable requirements.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.
13. Contact Us
If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us:
ARTUS Motion Systems
Email: official@artuscn.com
Website: https://artuscn.com
